Your Ventray juicer’s motor is covered by a five (5)-year limited warranty from the date of purchase. Your Ventray product is covered by a one (1)-year limited warranty from the date of purchase unless otherwise specified. Please contact our customer service within 48 hours upon receipt to report the damages. If a product is damaged during transit, we sincerely apologize about these unforeseen events which beyond our control. Once your order arrives, please examine it for any damages that may have occurred during shipping. Shipping methods may vary based on countries and addresses. Additional fees or shipping restrictions may apply for other US addresses, the final cost will be calculated at checkout. Inventory availability may affect delivery time. We offer FREE shipping to the US (Lower 48 States) and Canada on all orders of $75 or more after any discounts or promo codes are applied. You will receive another notification when your order has shipped. Thank you in advance for your patience.Īll orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Due to the COVID-19 pandemic, there may be delay in receiving your order.
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